Privacy Policy

Privacy Policy

This is the website of All Roads North.

Our postal address is:

All Roads North

821 Broadway Street

Venice

CA 90291

We can be reached via email at ask@allroadsnorth.com or you can reach us by telephone at +1 310 402 2031

Your Information

We respect the privacy of our clients and the privacy of their personal information. All client information collected by All Roads North (“ARN”) is governed by our Privacy Policy. Although we own the data storage, databases, and the allroadsnorth.com website, you retain all rights to your information.

What We Collect

allroadsnorth.com visitors – We primarily collect volunteered information through the use of web forms. Users of allroadsnorth.com also have the option to provide more information regarding their interest in All Roads North. When requesting to join the e-newsletter mailing list, we also collect your name and email address.

Through the use of third-party partners, ARN may also collect and analyze certain visitors’ aggregate information regarding the use of allroadsnorth.com and the services available therein. Information collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, type of browsers, type of operating system, page visits, website referral data, and Cookie data.

Email – We collect the email addresses and certain personally identifiable pieces of information of those who communicate with ARN via email.

Trip Forms – Once travel arrangements are booked, clients will be given the opportunity to submit their required personal information via our Trip Forms. Although different information is required for different destinations, Trip Forms can ask for the following: payment information, emergency contact information, proof of insurance, past medical history, current medications, physical limitations, dietary preferences, passport information, arrival information, departure information, and a Release of Claims.

Use of Information

We may use personal information to provide the services you’ve requested, including services that display customized Trip Forms. We may also use personal information for auditing, research and analysis to operate and improve ARN. We may use third parties to assist us in processing your personal information, and we require that such third parties comply with our Privacy Policy and any appropriate confidentiality and security measures.

The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide the services you’ve requested, when we have your permission, or under the following circumstances:

If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by law.

If ARN is acquired or merged with another company. In this event, ARN will notify you before information about you is transferred and becomes subject to a different privacy policy.

If ARN partakes in cross-company marketing. In this event, ARN can share select data with reputable partner companies for the sole purpose of marketing to those clients who have agreed to receive non-ARN marketing. This data is limited to: your name, mailing address, and email address. To opt out of any cross-company marketing, see the section on Updating Personal Information.

Cookies and JavaScript

Both Cookies and JavaScript are required to improve the experience of using allroadsnorth.com. We use Cookies and JavaScript to assist in delivering services and providing a positive and personalized user experience. Our persistent and session cookies are used to identify unique visitors to our site and to provide you with easy access to your data.

Security

With respect to security: we have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

We do not wish to collect information from or about minors, other than information that is appropriate for us to know should a minor travel on one of our journeys. Should we obtain actual knowledge that we have received from a minor other than one who has traveled or is registered to travel on one of our journeys, we will delete that information.

Updating Personal Information

Persons who supply us with their email address online may receive email contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such emails, please let us know by sending us an email at the above address, calling us at the above telephone number, writing to us at the above address.

Persons who supply us with their emails online may receive emails from other reputable companies. You can, however, have your name put on our do-not-share list by sending us an email at the above address, calling us at the above telephone number, or writing to us at the above address. If you wish to opt out of our email marketing, you will be given the choice to opt out at the bottom of each email. Please provide us with your name and email address. We will be sure your name is removed from the list we share with other organizations.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, emailing us at the above address, or writing to us at the above address.

You may also receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above, emailing us at the above address, or writing to us at the above address. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Telephone Numbers Are Confidential

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding specific inquiries or requests.

With respect to Ad Servers: We do not partner with nor have special relationships with any ad server companies.

Use of and with Google

  • We use Remarketing with Google Analytics to advertise online.
  • Third-party vendors, including Google, may show you ads on sites across the Internet.
  • We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize and serve ads based on your past visits to this website.
  • We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to report how your ad impressions, other uses of ad services and interactions with these ad impressions and ad services are related to visits to our site.
  • We will use data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics to optimize how we show you ads across the internet.
  • If you would like to opt out of receiving google analytics cookies: see currently available opt outs for the web.
  • Using the Ads Settings, you can opt out of Google Analytics for Display Advertising and customize Google Display Network ads.

Changes to this Privacy Policy

All Roads North will periodically update this policy. We will notify you about significant changes in the way we treat personal information by posting a notice on the allroadsnorth.com website.. We do not intend to reduce your rights under this policy without your explicit consent, and we expect that such changes will be minor.

Those concerned with how private information is used by All Roads North should contact us with any questions at ask@allroadsnorth.com or by phone at +1 310 402 2031. Our current privacy policy is posted online on our website at https://www.allroadsnorth.com/privacy-policy.

 

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